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  Email & Password
 

1.I forgot my password. Can you help me?
2.What can I do if I forgot my password or login details?
3.How do I change my password or login email address?
4. Why can't I login when I have entered correct login information?

 
 1. I forgot my password. Can you help me?
 

You can click "forget your password" at homepage, and then we will send you the login information to your email address, so you can open your email to get it.

 
 
 2. What can I do if I forgot my password or login details?
 

You can contact us by MSN: chnsweetlady@hotmail.com or the Live Help directly. You need to tell us your name and birthday as submitted during registration, and also your present email address. We will send your login information to your present email address after verification.


You can also Click Hereto contact us.
 
 
 3. How do I change my password or login email address?
 

Password:
You can change your password according to the following steps:
1) Login Chnsweetlady by using your password and login email
2) Click on the "Chnsweetlady" page
3) Click on the "Setting Account" page
4) Click "Edit Password" please, and you can change your password after filling the blank and     clicking "Update" button.

If you want to change your password right now, please Click Here.

Login Email:
You can change your login email according to the following steps:
1) Login Chnsweetlady by using your password and login email
2) Click on the "Chnsweetlady" page
3) Click on the "Setting Account" page
4) Click "Edit Email", and you can change your login email after entering your new login email.

NOTE: Once you have changed your password or login email, you need to use your new email address and password to login our site.

 
 
 
 4. Why can't I login when I have entered correct login information?
 

Please be sure that you have not misspelled your email address or password. If you have turned on the "Caps Lock" or "A" light on your keyboard, please turned off it and try again.

If the problem still persists, you can check the cookies settings of your computer browser and you can also contact with us directly by live chat or email.